![]() ![]() The keyboard is model number KG-1061 (I actually have two of these keyboards).Īny help with this baffling situation would be most appreciated. The mouse has the model number MG-0982, the corresponding USB dongle has model number RG-0983 and from what I understand came from HP with the mouse. The pairing process should be to hold the blue "Connect" button on the bottom of the mouse or keyboard for 5-10 seconds, then the dongle will display a blue light indicating the synchronization. I've tried plugging it in in all of my available USB ports on multiple laptops to no avail. From what I can tell, the dongle works (blue light flashes when plugged in, drivers download as expected), the mouse works (laser works and responds to movement), and I have no reason to believe that the keyboard does not work (though it has no indicator lights or power switch) as they are unused and straight from HP. The problem is that the keyboard and mouse refuse to connect to the dongle. I recently received an HP mouse, HP Keyboard, and corresponding USB dongle. Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]()
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